Frequently Asked Questions

You can become a customer by clicking the “Homebrewer-Where to buy” link at the top right of our website, or you can call or email. We’re here to help!

For professionals, there is no minimum order; you can purchase any in-stock strains in quantities starting from 0.5L. 

For retailers, there is also no minimum order, but we recommend filling a box to optimize shipping costs.

Yes, we do! We offer strain banking for professional brewers at a one-time fee of $100. Contact us for the necessary paperwork to ensure secure and confidential strain banking.

Yeast should be used as soon as possible of receipt. Remove the yeast from the shipping box and store it in the walk-in coolroom or fridge. Monitor the container and release any pressure that may build up over time. The yeast is viable for up to 3 months after manufacturing date. But we recommend using it as soon as possible.

Absolutely! We enjoy collaborating with industry professionals. Contact us with your collaboration ideas, and we’ll let you know if we can participate.

Homebrew

A starter is recommended if brewing more than 5 gallons (19L), making a high gravity wort (above 17 °P or 1.070 SG), or using a pack older than 4 months. Use one pack in either a stirred 2L starter or an unstirred 4L starter.

We do not sell directly to the public. Please Click here to find a retailer.

Yes, we love supporting the homebrewing community. Email us your competition details, dates, and requests, and we’ll provide you with some swag.

Click here to find a retailer and use the interactive map to locate a nearby retailer!

Homebrew pitches have a shelf life of 5 months from the manufacturing date printed on the package. 

After 4 months we recommend doing a starter. THere will still be viable yeast in the packet and they will kick off if treated right.

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